Request account deletion
Updated: November 9, 2026
Request permanent deletion of your Inspectra account and personal account data. You can use this page without installing the app, including when your account is paused or deactivated.
The platform administrator coordinates verified requests across all your organizations within seven calendar days. Submitting a request does not pause your account. Permanent deletion cannot be undone.
What will be deleted
Your credentials, sessions, biometric device-login grants, reset and verification material, push targets, personal notifications and profile data are removed. Shared workplace inspections, Actions, Issues and reports may remain as organizational records with direct attribution replaced by “Deleted user”, subject to their separate retention and organization-deletion policies. Minimal deletion receipts and operational safeguards can remain; application backups are subject to the deletion-ledger replay safeguards described in our privacy policy.
If you are an Owner, transfer ownership in every organization before your full account-deletion request can be completed.
Open secure account deletion request ↗
The secure request form opens on our account service. You will verify your account there.
In the app
Open Profile → Delete My Account, review the information, re-enter your password and type DELETE. Your request status and target completion date appear there. Repeating a request preserves its original target date.
Membership and organization deletion are different
Leaving an organization, pausing eligible access or being removed by its Owner does not delete your shared login or other memberships. Organization deletion is a separate platform-administrator operation after at least 24 hours of continuous suspension; it erases that organization’s work records but preserves shared accounts and unrelated memberships. You do not need a subscription or payment to request account deletion.
Pause instead
Eligible non-Owners can use the app’s pause-access option and later reactivate access. Pausing preserves data and is separate from permanent deletion. Owners must transfer ownership before using restricted departure flows.
Copies outside the service
Previously exported or shared files cannot be recalled by account deletion. Offline devices receive applicable access and cleanup changes after verified reconnection; deletion is not an immediate remote wipe of every device. Protect your device and remove locally retained copies that you no longer need.